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Shipping Policy for Chinese Car Parts

At Chinese Car Parts, we strive to deliver your orders promptly and securely to ensure a smooth shopping experience. Below is an overview of our shipping policy:

Shipping Destinations

We deliver across all GCC countries.

Shipping Methods and Delivery Times

  1. Standard Shipping:

    • Delivery within 1-3 business days after order confirmation.
    • Orders placed before 3:00 PM are processed on the same day. Orders placed after this time will be processed the next business day.

  2. Express Shipping:

    • Express delivery is available upon request for urgent orders.
    • Delivery is typically within 24 hours (subject to additional charges).

Shipping Charges

  • Standard Shipping:

    • Flat shipping rate applies based on your location and will be calculated at checkout.

  • Express Shipping:

    • Additional charges apply and vary based on the weight and urgency of the order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to monitor the status and location of your shipment.

Shipping Restrictions

  • We currently do not offer international shipping.
  • Oversized or heavy items may require special handling, and additional charges may apply.

Damaged or Missing Items

  1. Damaged Items:

    • If your order arrives damaged, please contact us immediately at +971 56 600 5772 or email us at info@ChineseCarParts.ae within 24 hours of delivery.
    • Provide photos of the damaged item(s) and the packaging for verification.

  2. Missing Items:

    • If items are missing from your order, please report this within 24 hours of receiving your shipment.

Order Cancellation

Orders can be canceled before shipping. Once the order is shipped, cancellations are no longer possible, and the return policy will apply.

Contact Us for Shipping Queries

If you have any questions or need assistance with shipping, feel free to contact us:

  • Phone: +971 56 600 5772
  • Email: info@ChineseCarParts.ae
  • Address: Ajman Industrial 2, Ajman, UAE

We are dedicated to providing reliable and timely shipping for all your car part needs!